Chairman of RWA, Terence has over 35 years' experience in the Financial Services environment, covering general insurance, investments and mortgages. Before joining RWA, Terence worked for a large PLC insurance brokerage in Manchester, overseeing some 20 acquisitions. He was made a Director of RWA in 2011 and has worked with insurance broking firms of all sizes across the UK. He has a particular interest in Financial Crime and the protecting the insurance broker. Terence is also a Director of the Association of Professional Compliance Consultants (APCC).
My vision is for RWA to be seen as the only "go to place" for quality , practical real world regulatory advice and solutions. We want to be known as a business that understands your own specific needs and can tailor a solution to meet what you need without going overboard with the FCA Technical Speak!
We will call on our own insurance broker experience to understand your business and the challenges that you may face in implementing a regulatory framework that protects your customers and your own business.
What Leadership Means To Terence:
Leadership is about not only delivering high quality products and solutions but learning from those experiences and imparting that knowledge to enable your team to develop in a practical way. Growing through shared experiences and not forgetting that as a leader you are still a team member and it's all about working to help each other achieve a common aim and vision.
How This Translates To Our Clients:
There is a great deal of pride and motivation when a client comes to you for help and support, particularly where they value and appreciate the time you take to help them. We should be seen as an integral part of our clients' businesses, and not just an external supplier. That ethos should apply to all our clients no matter how big or small. In essence, our clients trust us and we must never forget that. We will always work to uphold the trust of our clients.