Denise Burton


Having started her working life with a well known Insurance Company, Denise then spent approximately 22 years working as an insurance broker and the last 7 years as a freelance compliance consultant of which the majority has been with RWA. 


When working with clients, rather than just being a consultant to them, Denise endeavours to become part of their team, with a can do attitude, that is both educational and at a level understood by the insurance broker.  With a good understanding of how difficult time management can be when it comes to compliance, Denise has a hands-on approach to assist the broker in achieving the requirements of the rules and requirements of the Financial Conduct Authority.  This approach enables Denise to build relationships of trust with RWA's clients so they know that every assistance will be given to them when and if they need it.


Areas of Expertise:

  • Working with non-regulated firms who require consumer credit licences and have never worked in the regulated environment of the FCA.
  • Client money 
  • Training and Competency 
  • Risk identification, management and mitigation, particularly as part of the sales process
  • Policies and procedures gap analysis

Denise has achieved the CERT CII qualification and Certificate of Regulated General Insurance.